Privacy Policy

 

 What type of Information is Collected?

 

This site may collect two types of information: Personal Information (which could be used to uniquely identify an individual) and Non-personal Information (which is non-identifying).

  1. 1. The Non-personal Information collected by us mainly consists of technical and aggregated usage information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, non-identifying information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc.

  2. 2.Individually identifiable information, namely information that identifies an individual or may with reasonable efforts cause the identification of an individual, or may be of private or sensitive nature (“Personal Information”). The Personal Information collected by us mainly consists of contact details (e.g., e-mail address or phone number), billing details (name, physical billing address, payment method and transaction details), details regarding connected third party accounts (such as the e-mail or username for a connected PayPal, Google or Facebook account), scanned identification documents provided to us and any other Personal Information provided to us by Visitors and/or Users through their access to and/or use of the Services. For the avoidance of doubt, any Non-personal Information that is connected or linked to Personal Information (for example, in order to improve the Services we offer) is deemed and treated by us as Personal Information, as long as such connection exists.

How is Information Collected?

There are two main methods used:

  1. We collect information through your use of the Services. When you visit or use our Services, including when you browse the Website, register a User Account,  we will usually gather, collect and record such uses, sessions and related information, either independently or with the help of third-party services including through the use of “cookies” and other tracking technologies.

  2. We collect information which you provide us voluntarily. For example, we collect the Personal Information you provide us when you register to our site; when you sign in to our site via third party services such as Facebook or Google; when you place purchases and/or when you submit or upload such Personal Information as you use any of our Services; and/or when you contact us directly by any communication channel. 

 

Why do we collect such information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To further develop, customize and improve our Services, based on Visitors’ and Users’ common or personal preferences, experiences and difficulties;

  3. To provide our Users with ongoing customer assistance and technical support;

  4. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.

  5. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;

  6. To enhance our data security and fraud prevention capabilities;

  7. To comply with any applicable laws and regulations.

We will only use your Personal Information for the purposes set out above where we are satisfied that:

  1. our use of your Personal Information is necessary to perform a contract or take steps to enter into a contract with you or

  2. our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have, or

  3. our use of your Personal Information is necessary to support legitimate interests that we have as a business (for example, to maintain and improve our Services by identifying user trends and the effectiveness of campaigns and identifying technical issues), provided it is conducted at all times in a way that is proportionate, and that respects your privacy rights.

 

Avoid posting any information to any of the public areas on this site if you don’t want it to become publicly available. If at any time you would like to remove your information or close an account created with Rainework, please contact us through info@rainework.com and be assured your request will be handled in a timely manner.

These policies may be updated at any time to conform to any change in legal requirements.

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